[ad_1]
Press releases
09/15/2022
Attorney General Tong and DCP Commissioner Seagal announced a court order barring SunWolf from doing business in Connecticut until it responds to the consumer protection investigation.
The Attorney General’s Office and the Department of Consumer Protection are advising victims of recovery options.
(Hartford, CT) — Attorney General William Tong and Department of Consumer Protection Commissioner Michelle H. Siegal announced today that they have launched an investigation into the unfair and deceptive sales practices of Auburn, Massachusetts-based solar company Solar Wolf Energy Inc. To complete or start the promised residential work.
Several Connecticut consumers have complained to the Attorney General’s Office and the Department of Consumer Protection that SolarWolf took high-value deposits for residential solar or related projects and failed to complete — or in some cases, the work contracted for. Solar Wolf failed to return deposits, which for some consumers were as high as $25,000 or more.
“Our office has received numerous complaints from Connecticut consumers that this company took costly deposits, failed to deliver what it promised, and then completely neglected its customers. Also this spring, SolarWolf closed its doors days after assuring customers it was open for business and stopped responding to customers. “We are aware of the reports. SolarWolf took Connecticut families’ hard-earned money to reduce their high electric bills and failed to meet contractual obligations. The Attorney General’s Office is committed to protecting consumers from such abusive practices.” Attorney General Tong said.
“Many people are interested in residential solar for financial and energy savings, but consumers tell us that SolarWolf isn’t living up to its end of the bargain.” said DCP Commissioner Michelle H. Siegal. “We encourage consumers interested in solar energy to do their research, read reviews and take the time to understand the terms and agreements offered by solar companies before signing anything or paying a large deposit.”
After SolarWolf failed to respond to investigative requests, the Attorney General obtained a Superior Court order barring SolarWolf from selling, promoting, offering, or marketing in Connecticut until it receives permission from the court.
A home improvement contractor who fails to perform actual work and fails to return a customer’s deposit within ten days of written notice is a violation of both the Connecticut Home Improvement Act and the Connecticut Unfair Trade Practices Act. Connecticut consumers who have uncollectible judgments or orders against such companies can apply to the Consumer Protection Home Improvement Guarantee Fund Division for compensation. For more information, consumers can contact the Department of Consumer Protection at dcp.investigations@ct.gov. Consumers should notify ag.consprot@ct.gov that SolarWolf collects deposits but does useful work.
Assistant Attorneys General Lauren Biedra and Joe Gasser, Legal Investigator Kylie Ribeiro, Paralegal Specialist Casey Ryback, and Deputy Associate Attorney General Mike Wertheimer, Chief of the Consumer Protection Division, assisted the Attorney General in this case.
- Twitter: @AGWilliamTong
- Facebook: City Attorney General
Media Contact:
Elizabeth Benton
elizabeth.benton@ct.gov
Consumer Questions:
860-808-5318
attorney.general@ct.gov
[ad_2]
Source link
