Physician Business Office provides information security risk notification

Parkersburg, W.Va, September 23, 2022 /PRNewswire/ — Physician Business Bureau, Inc. (“PBO”) a Parkersburg, West VirginiaA company that provides medical practice management and administration services to healthcare providers has become aware of a data security incident that may affect the protected health information of certain individuals. The PBO notified potential victims of the incident and provided resources to assist them.

in April 2022PBO has detected unusual activity in its network environment. PBO immediately took steps to secure the network and hired an independent digital forensics and incident response firm to assist. PBO has determined that information stored on its network may be accessed without consent during the incident, including certain protected health information held by PBO in the course of its services. The PBO then worked diligently to review the potential victim’s data to identify the affected individuals and the health care providers whose data was protected. PBO has completed its efforts June 30, 2022 and notified the relevant health care providers about the incident July 26, 2022. After coordinating with suppliers regarding advertising, PBO worked to collect postal addresses for all those affected. PBO completed that process September 16, 2022 And thereafter arranged to issue notification letters as soon as possible. It’s on September 23, 2022Notification has been made to all individuals who may be able to assist, including additional credit monitoring and identity protection services.

The following protected health information may be involved in the incident: name, home address, date of birth, social security number, driver’s license number, medical and diagnostic information, disability codes, prescription information, and health insurance identification information. PBO has no evidence that any of this information has been misused.

PBO takes data security very seriously and has taken steps to prevent a similar incident from happening in the future.

The PBO has set up a toll-free call center to answer questions about the event and address related concerns. Call center representatives can be reached at 1-833-423-2939.

The privacy and protection of personal information is a priority for PBO, and PBO regrets any inconvenience or concern this incident may cause.

SOURCE Physician Business Bureau, Inc.