Businesses that achieve double-digit improvements with edge solutions


New research shows that edge computing is driving meaningful business and technical benefits

Denver, May 16, 2023 /PRNewswire/ — Better customer experiences, improved product and service quality, and increased productivity are some of the top business results experienced after investing in Darf solutions. In fact, in a new survey conducted by Lumen Technologies (NYSE: LUMN) and Intel and conducted by IDC, respondents indicated that they experienced double-digit improvements in these areas after moving applications and workloads closer to the edge of their networks.

To view the IDC InfoBrief sponsored by Lumen and Intel, “A Strategic View on Edge Computing – Improving Business Outcomes with Connected Data,” Doc. #US50419323, March 2023, Visit:

“With IDC, it goes beyond predicting edge spending $300B In the year By 2026, it is clear that the next wave of business innovation is on the horizon Steve Grabow, Senior Vice President, Edge Computing Solutions, Lumen Technologies. “Momentum is building across industries as businesses realize compelling and predictable benefits from cloud computing.

More than half of the survey respondents (54%) are using edge solutions in production today, and 64% plan new edge investments within a year. The carrier/telco edge remains the primary deployment area for edge solutions. Respondents reported a 26 percent improvement in customer experience, a 23 percent increase in productivity, and a 22 percent improvement in product and service quality.

“We were thrilled to see these survey results,” Grabow continued. “Lumen is obsessed with helping our customers grow.” We know we bring the right technology with cutting edge solutions to customers and these results prove it.”

In addition to significant business benefits, respondents reported double-digit improvements in technical outcomes when deploying edge solutions. This includes improved security and data protection, increased automation productivity and better application performance.

“Leaders across industries are embracing edge computing as they seek to improve operations, drive better customer experiences and differentiate their markets,” said Dave McCarthy, research vice president at IDC. “A critical component to their success at the edge is partnering with a vendor that understands their business needs and can help eliminate some of the risks during the deployment journey.”

Survey details:

  • 735 US corporate decision makers at companies with 500 or more employees were interviewed.
  • Respondents were in an information technology or functional technology role at the director level or above. All were well aware of their company’s edge strategy.
  • 100 surveys were conducted in each of the following industries: financial services, manufacturing, technology/software development, media/entertainment/gaming, healthcare, retail, and public sector.

Additional Resources:

About Lumen Technologies:
Lumen connects the world. We are committed to continuing human advancement through technology by connecting people, data and applications – quickly, securely and effortlessly. Everything we do at Lumen leverages the strength of our network. From metro connectivity to long-haul data transport to the edge cloud, our security and managed service capabilities meet our customers’ needs today and as they build for tomorrow. For news and insights, visit, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

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Source Lumen Technologies


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