‘The needs are too great’: Mental health professionals battle high demand for treatment.


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Mental health professionals in North Carolina are working to combat the growing need for mental health care — even as they try to protect their own mental well-being.

The average proportion of adults in the US who reported symptoms of anxiety and depression in 2010 It rose from 11 percent in 2019 to 41.1 percent in 2021, according to data from the National Centers for Disease Control and Prevention and the United States Census Bureau. .

A variety of issues of inequity and accessibility stand in the way of North Carolinians getting the mental health care they need, such as difficulty getting insurance and paying for mental health services and high demand for providers.

In the year There was one therapist for every 390 North Carolinians who needed mental health services in 2019. 2022 State of Mental Health in America Report.

More than half of North Carolina adults with any mental illness and more than half of youth with at least one form of major depression have not received any treatment for their mental health, the report said.

“When I try to refer kids to therapists, there can be a waiting list of four weeks to three months,” says Alyssa Druffin, clinical assistant professor at UNC’s School of Social Work.

The increased demand for care has caused a “bottleneck in the system,” Draffin said. She added that mental health professionals are sacrificing their time and vacations to address this problem.

During the Covid-19 pandemic, he said, patients canceled a few sessions as they were conducted online. She said these back-to-back sessions didn’t allow time for cramming between patients.

“You have to be fully present – not fragmented – and open up to that person’s issues and hurts and desires and wants and desires and be ready and willing to do something, find it in yourself to let them go. With something meaningful, then to the next person, to the next person, Then do it again for the next person,” she said.

During the outbreak, some mental health professionals increased their availability to accept new clients. Often they eventually had to step back to take care of their own mental well-being.

Christy Webb, a clinical psychologist in Chapel Hill, added an extra day to her work during the week of the outbreak to care for more people.

After a while, she made the difficult decision to drastically reduce the number of clients she saw due to exhaustion.

“I had a lot of guilt, and I still do, because I know the needs are so great,” Christy Webb said.

Angela Annas, a clinical social worker and therapist, took on more clients to care for the urgent need she saw.

After about nine months with so many patients, she said, she started to get overwhelmed and chose to stop accepting new clients.

While some mental health professionals want to provide support to those in high need around them, they understand that in order to care for others, they must take care of themselves.

“If we don’t take care of ourselves, there’s a lot of burnout in the counseling field, especially those who work around the clock in trauma,” says Sharon Webb, professor of psychology and program coordinator at Gardner. – Webb University.

Sharon Webb volunteers nationally with The Emotional PPE Project, where mental health professionals provide free care to health care workers in their states.

Similar services, UNC Self Care, provide mental health treatment, education and support to physicians and staff at the UNC Medical Center and departments at the UNC School of Medicine.

Crystal Schiller, assistant professor of psychiatry at UNC and director of program development for the Caring for Our Own program, said it was an honor to work with health care workers during the pandemic.

“Since the outbreak started, we have increased the number of people we serve and reach out to us for support,” Schiller said.

Through it all, many mental health workers agree that their hard work is worth it, says Christy Webb.

“We love listening to people’s stories,” said Christy Webb, “and it’s important to us to be able to provide a sacred space where people can share their most vulnerable moments with us. It takes great courage to come to therapy, and we take it very seriously.”

Finally, mental health professionals agree that establishing healthy boundaries and habits is essential to the continued delivery of quality care.


@DTHCityState | city@dailytarheel.com

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