Biased sources lead to poor software selection, says Info-Tech Research Group.


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Toronto, September 9, 2022 /PRNewswire/ – Global IT research firm Info-Tech Research Group has released its research-backed blueprint as a service. As businesses evolve in today’s digital world, there is an increasing demand for new, modern and feature-rich software to stay competitive and innovative in the market. This current research is designed to assist business leaders and consultants in selecting the right software application to achieve desired business results.

According to Info-Tech Research and Insights, many small businesses do not have dedicated resources for the application selection process. If they do, they often do not manage it efficiently and effectively. Moreover, without a repeatable application selection framework, organizations cannot extract the value that applications provide to achieve desired business outcomes.

Infotech’s findings also show the challenges small businesses face because they have little experience or exposure to many business applications. Furthermore, these businesses do not have an official procurement function. Decision makers involved in the software selection process are busy with day-to-day tasks, and the rigors of software selection are often an unwanted distraction.

Without the right approach, choosing software can be a painful experience for a business because:

  • Vendors show dog and horse shows – Real product features and capabilities are hidden by flashy presentations and slick salespeople.
  • “RFP” overload kills speed – Time goes to waste registering endless table-difficulties.
  • The choice takes forever – Traditional software selection can drag on for years – sometimes forever.
  • Stakeholders are not satisfied – Stakeholders are dissatisfied if deployed solutions miss critical needs.
  • Decisions are not informed – “Gut feeling” and the selection of cognitive guidance, leads to poor results.
  • Negotiations are a weak link – Inexperienced negotiators can leave money on the table.
  • Misrepresentation, anecdotal evidence, and preconceived notions of software vendors can lead to software complaints. The result is wasted time and effort, and applications that continually disappoint, negatively impacting business goals.

To alleviate challenges and improve the software selection process, InfoTech recommends leaders consider unbiased and objective input, such as:

  • Independent market reports and research
  • Comparison based on third party data
  • Diagnostic interviews with existing customers
  • Experimental and test configuration
  • A clearly defined selection process and method
  • Consider a consultant who can bring valuable software knowledge and experience

Choosing and implementing the right software within an acceptable timeframe is now more important than ever. Software implementation delays can cost a business productivity, growth and revenue.

To learn more about the Rapid Application Selection process, download the full offer “Rapid Application Selection Framework” as a service blueprint.

For more information about the Info-Tech Research Group and to download the latest research, visit and connect via LinkedIn; Twitterand Facebook.

Additional resources

About Info-Tech Research Group

Info-Tech Research Group is the world’s leading information technology research and consulting firm, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely and well-informed decisions. For 25 years, InfoTech has worked closely with IT teams to ensure they get measurable results from their organizations, providing everything they need from actionable tools to analytical guidance.

Media professionals across IT, HR and software and more than 200 IT and industry analysts can sign up for unlimited research access to the ITRG Media Insiders program. To get access, contact [email protected].

Source Information-Tech Research Group


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