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Experts from Asia Pacific countries shared their digital transformation updates and preparations after adopting cloud technologies in their respective institutions.
Bachir Awad (Amazon Web Services Head of Healthcare for APAC, Japan and Australia), Dr. Wonchul Cha (CMIO and Director of Digital Innovation Center at Samsung Medical Center in South Korea) and Setiaji (Head of Digital Transformation Office under the Indonesian Ministry of Health). He participated in the discussion in the keynote address “Digital Health Transformation – Taking the Cloud”.
Sponsored by AWS, the session was moderated by Sue McCarthy (AWS Clinical Lead for APAC, Japan and Australia).
Case studies
In South Korea, Dr. Cha said the IT systems at SMChad are “coming up with bigger challenges” as patient demand increases.
Even though IT costs are going down … the software, the hardware, they all cost more.
Dr. Cha added that patients had to go through “very complicated procedures” before, but patients can now complete surveys and paperwork on their phones before their medical appointments.
“What we’re doing is trying to eliminate everything but the basics,” he said.
Meanwhile, Setiaji said engaging more people and more communities in Indonesia – a country of more than 270 million people and more than 17,000 islands – is a big challenge to accelerate digital transformation.
One of the digital transformation innovations is how 17 telemedicine platforms have been set up in Indonesia to help self-isolating patients recover from Covid-19.
He added that the country lacks infrastructure and doctors, but it will take more than three years to build the infrastructure and around five years to train more doctors.
“And because of that, technology fills this gap, so we can use telemedicine, virtual medicine to serve our people…I think that’s how we can engage more ecosystems.”[s] And many people said to serve the people.
“[With] Cloud, we can focus [on improving] Our public services, especially in health care [sector].”
Positive trend
According to Awad, governments such as Indonesia have used technology to accelerate consumer engagement; This was not the case only in the host country of this year’s conference.
This is not unlike what we have seen in other governments around the Asia Pacific.
“In India, their ability to build a centralized national health data account and expand their population across billions of cases. [a] month, to use digital technology and more widely, cloud technology has allowed users to interact with the health department in a different way.
Lessons learned
Experts shared their digital transformation initiatives with the participants.
Sethyaji said he has a clear vision and mission; Building principles with cloud use and having a cloud-first policy; Building capacity; The importance of strong leadership; And partnering with other parties like HIMSS to build a better health technology system in Indonesia.
Dr. Cha says the process is “extremely painful, ongoing work involving all stakeholders.” He added that there is a need to create strong ties with other institutions.
Awad said it is all about management and leadership.
“The successful implementations that I’ve seen globally come down to strong vision, strong missions, strong leadership, on the flip side, management,” he said.
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